All sewing machines need a little lovin' from time to time. Just like your vehicle, you need to take care of your sewing machine, so your machine will take care of you! The older your sewing machine, the more important taking care of it becomes.
Schedule a virtual appointment over video chat
A non-refundable fee is required to schedule the appointment to review a problem you're experiencing or to drop your sewing machine off for a full-service cleaning. Walk-ins are not available.
During your appointment I'll review the problem you're experiencing or the service you want performed.
If you're experiencing a problem and it can't be fixed during the diagnostic I'll provide a recommendation and estimate for additional servicing.
Most sewing machines that need servicing are returned in 7-14 days.
In order to provide this very quick turn-time a limited number of slots are available each week for service, so schedule an appointment as soon as possible! In Austin only.
Vanessa was the sewing machine service technician at The Stitch Lab and performed all of the cleanings, repairs and maintenance. She has worked on hundreds of sewing machines, gaining intimate knowledge of the mechanics and performance of various makes/models, and likes to be able to share this information with clients and students so they can get the most out of their sewing machine.
Singer, Bernina, Janome, Kenmore, Brother, Juki, Pfaff, Husqvarna, White, Baby Lock and more. If you have a digital sewing machine, these can also be serviced to tune up, clean or replace mechanical parts as needed, however, if the issue you're experiencing is related to the digital or electrical components, then you will need to have your machine serviced by the manufacturer or a local dealer.
Machines in Desks & Industrial Machines
If your sewing machine is in a desk and you can't remove it to bring it in for the diagnostic, or it's an industrial machine, these can't be serviced using the processes outlined below. Don't schedule a diagnostic appointment, and instead contact me with questions or the issue you're experiencing, and I may be able to refer you to a specialist or make other arrangements.